EMPRESS NOVALINK LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://empressnovalinkllc.com (the “Site”), make a purchase, or otherwise interact with our services as an ecommerce store specializing in single sofas.
By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.
1. Information We Collect
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”).
Categories of Personal Information we may collect include:
- Identifiers: name, postal address, email address, phone number, IP address.
- Commercial information: products purchased, payment details (handled securely by third-party processors).
- Internet or network activity: browsing history on our Site, pages viewed, time spent, referring URLs.
- Geolocation data (approximate, from IP).
- Inferences drawn from the above to create a profile about your preferences.
We collect this information when you:
- Create an account or place an order
- Sign up for newsletters
- Contact us via form/email/phone
- Browse our Site (via cookies and similar technologies)
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders, including shipping and payment
- Communicate with you about orders, returns, promotions
- Improve our website, products, and customer service
- Personalize your experience (e.g., recommend similar single sofas)
- Comply with legal obligations
- Prevent fraud and enhance security
3. Sharing of Personal Information
We do not sell your Personal Information as defined under CCPA/CPRA. We may share it with:
- Service providers (e.g., shipping carriers like USPS/UPS, payment processors like Stripe/PayPal, email services)
- Business partners for order fulfillment only
- Legal authorities if required by law
Third parties are contractually obligated to use your data only for the purposes we specify and to protect it.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance functionality, analyze usage, and deliver targeted ads (if applicable). You can manage preferences via your browser settings or our cookie banner (if implemented).
5. Your Privacy Rights (Especially for California Residents)
Under CCPA/CPRA, California residents may have rights to:
- Know what Personal Information we collect and how it’s used/shared
- Request deletion of Personal Information
- Opt-out of any “sale” or “sharing” of Personal Information (we do not sell)
- Limit use of sensitive Personal Information
- Non-discrimination for exercising rights
To exercise these rights, contact us at info@empressnovalinkllc.com. We will verify your identity and respond within 45 days (extendable if needed).
6. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
7. Children’s Privacy
Our Site is not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect information from children.
8. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted here with an updated “Last updated” date. Continued use constitutes acceptance.
9. Contact Us
If you have questions about this Privacy Policy, please contact:
EMPRESS NOVALINK LLC
15926 Orizaba Ave, Paramount, CA 90723
Email: info@empressnovalinkllc.com
Phone: (408) 645-0174
Thank you for trusting Empress NovaLink with your information. We are committed to your privacy.